Payment Methods

At Julomart, we are committed to providing a safe – convenient – transparent shopping experience for our customers. Below are the available payment methods on our website:

1. Payment via PayPal

PayPal is one of the most popular and secure online payment platforms worldwide.

You can pay using your PayPal account if you have one.

No PayPal account? No problem. When redirected to the PayPal page, simply select "Pay with Debit or Credit Card".

Benefits of paying via PayPal:

  • Transactions are encrypted and protected by PayPal's global security system. 
  • Your banking or card details are not shared directly with the Julomart website.
  • Support for disputes, refunds, and claims in case of any issues.

2. Credit/Debit Cards

You can use the following cards for payment:

  • Visa
  • Mastercard
  • Discover
  • American Express

All card transactions are processed securely through PayPal's gateway, ensuring that your card information is never stored or disclosed on our system.

3. Payment Security

We prioritize your safety:

  • Our website uses HTTPS (SSL) to encrypt all transmitted data.
  • No card or PayPal account information is stored on Julomart's system.
  • All transactions are handled directly through PayPal for security.

4. Payment Error or Unable to Complete Payment?

Sometimes, a transaction may fail due to the following common reasons:

Common causes:

  • Incorrect card details (card number, expiration date, CVV code).
  • Card does not support international payments.
  • Transaction declined by the bank.
  • Unstable internet connection.
  • Incompatible browser or device.
  • Technical issues from PayPal or intermediary banks.

How to fix:

  • Double-check your card or PayPal account information.
  • Ensure your card has sufficient balance and is enabled for international payments.
  • Try using a different browser or device.
  • Switch to another payment method (use PayPal if the card is declined).
  • If you still cannot make a payment, please contact our support team for immediate assistance.

5. Can I Change the Payment Method After Placing an Order?

Unfortunately, you cannot change the payment method once the order has been confirmed. If your order hasn't been paid successfully, you may place a new order using a different method.

6. Contact Support

If you encounter issues during payment or need technical assistance:

  • Email: [email protected]
  • Working Hours: Monday – Friday, 8:30 AM – 5:30 PM (Central Time)